Help Center

What is my username and password?

If you have forgotten your username or password, you can retrieve your information by going to the “Log In” button in the top right-hand corner of the website.

For a forgotten password: At the bottom of the new white box that pop-us up and below the password box, you’ll see a link that asks “Forgot Password?” Click here and a new page will appear. You will be prompted to provide the email address that you used when you placed your order. An email will then be sent to that address with password reset instructions.

For a forgotten email address: At the bottom of the new white box that pop-us up, you’ll see a link that says “I have forgotten my username”. Click here and a new page will appear. You will be prompted to provide the email address that you used when you placed your order. An email will then be sent to that address with your current username and password.


Was this answer helpful?

YES NO

Help Categories